General
- Ways to Contact Client Support
- How do I submit a request for support?
- How do I check the status of a support ticket or look for information about previous tickets?
- Why is zendesk refusing to connect?
- Why am I receiving "Email address / password combination is incorrect" error when attempting to retrieve an attachment sent by HYAS Support?
- Why am I receiving "There was a problem authenticating" error when attempting to log in?
- How do I reset my password?
- I replaced my phone, how do reconfigure my 2FA?
- I accidentally cleared the one-time 2FA QR code, how do I obtain a new QR code?